CLARENCE IS CHANGING TO THE STREET DOCTOR

This is a service launched by Northamptonshire County Council where you can report highways problems to them - and they guarantee that if you report it they will inspect it.

When it comes to deciding which faults to fix there is not an unlimited budget. They will prioritise the faults that need fixing based upon safety criteria and will always aim to best use of the money available.

How to report a highways fault
Whether it be a pothole, a blocked drain, a hazardous pavement or other highways fault you can report your problem to the Street Doctor in the following ways. Report online at: www.northamptonshire.gov.uk Whether you report the fault via the website you will be asked to fill in a few details to help them locate the problem. You will then receive a unique reference number which you can use to check on the progress of your report.

Give them a call:
Our local rate number is 0845 601 1113
Trained staff will take down details and will let you know what you can expect to happen next. You can use this local rate number for general highways enquiries. This is also the best number to use for highways emergencies.

Send them a letter
Write to:
The Street Doctor, Sustainable Transport, Northamptonshire County Council,
Riverside House, Riverside Way, Bedford Road, Northampton, NN1 5NX.